SYKES Enterprises Incorporated was founded in 1979 in the United States of America. Its head office is located in Tampa, Florida. It provides outsourcing solutions to clients worldwide. In Costa Rica, SYKES Latin America S.A. is part of a regional branch with presence in Mexico, El Salvador, Colombia and Brazil.
SYKES Costa Rica started its operations on September 1999 with the acquisition of Acer Information Services, a company that offered technical support to clients in the United States and Canada since July 1995.
Since then, it has been a pioneer in the Contact Center Industry in Costa Rica. Working with the main brands in the world, we offer solutions that enhance customer experience, increase retention, maximize each contact point and identify efficiency and cost optimization opportunities.
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